Frequently Asked Question
Welcome to our FAQ! We understand you might have some questions about our sick ass and hilarious dorm room flags, so we've compiled a list of the most commonly asked questions to help you get the details you need. If your question isn't answered here, feel free to contact us directly!
Frequently Asked Questions (FAQ)
About Our Flags
Q: What materials are your flags made of?
A: Our flags are crafted from high-quality, durable polyester that's designed to withstand the typical wear and tear of college life.
Q: Are the flags suitable for outdoor use?
A: Absolutely! While our flags are a hit in dorm rooms, they're also made to endure outdoor conditions, thanks to their durable material and fade-resistant inks.
Q: Can I customize my own flag design?
A: Yes! We love bringing your funny and out-of-the-box ideas to life. Just reach out to us with your design idea, and we'll guide you through the customization process.
Ordering and Shipping
Q: How long does it take to receive my flag?
A: Our processing time is super speedy – we get your flag on its way within 1 day! After that, shipping times vary based on your location but typically range from 3-5 business days.
Q: Do you ship internationally?
A: Currently, we only ship within the United States, but we're looking to expand our reach soon. Stay tuned!
Q: Can I return or exchange my flag if I'm not satisfied?
A: Your happiness is our top priority. If you're not 100% satisfied with your flag, get in touch within 30 days of receiving your order to discuss a return or exchange.
Payment and Support
Q: What payment methods do you accept?
A: We accept all major debit/credit cards, along with PayPal and Apple Pay for your convenience.
Q: Who can I contact if I have an issue with my order?
A: Our dedicated support team is here to help you with any concerns. You can reach us via email at soocollegeco@gmail.com, and we'll make sure to resolve your issue promptly.
So, how did Soo College come to be?
Our Story
Once upon a time on a vibrant college campus, lived a student with a flair for humor and design. Finding his dorm room walls too drab and the selection of decor too bland, he set out on a mission to infuse his and his friends' living spaces with laughter and personality. This gave birth to our brand, stemming from a simple idea: to make dorm rooms and white walls across the country funnier, trendier, and overall more personal.
Our founder's passion soon turned into a bustling business, operated from a small dorm room that doubled as an office and design studio. Word quickly spread, and what started as a project to deck out a few friends' rooms grew into the go-to destination for college students nationwide seeking to express their unique humor and style.
From those humble beginnings, we've grown a lot – but our core mission remains the same. We're here to bring you the highest quality, most chuckle-worthy flags that make your dorm room truly your own. Each laugh and smile our flags bring into your lives fuels us to keep creating and innovating.
Thank you for being part of our journey. Here's to adding a touch of fun and personality to dorm rooms everywhere!